Frequently Asked Questions

There are specific locations where you'll find Playa Mia's staff to help you get to Playa Mia or where the tour you purchased takes place. All transportations depart from these meeting points every hour on the hour from 9 am until noon, local time. Transportation back to our meeting points from Playa Mia departs every hour on the hour from noon until 6 pm.

At Playa Mia, the maximum age limit for snorkeling is 70, and the minimum age requirement is 8. Book our snorkel tour and dive in for a closer look at the vibrant coral reefs and marine life around Cozumel Island. 

The legal drinking age in Mexico is 18. You will need a valid photo ID as proof of age for the consumption of alcoholic beverages. Playa Mia reserves the right to refuse service of alcoholic beverages to guests who appear intoxicated, are unruly or underage.