Frequently Asked Questions

Enjoy the day your way when you're at our Cozumel water park. Our Beach Breaks offer you the flexibility you need. Stay an hour or spend the whole day with us - the choice is yours! We are open from 9 am to 6 pm. 

Playa Mia is open from 9 am until 6 pm, from Monday to Saturday. Buffet service is available from 9:30 am to 4:30 pm. The pools and the ocean can be accessed from 9 am to 5:30 pm. The Floating Park is open from 9 am to 5:30 pm.

Yes, Playa Mia has several wheelchair ramps at the main facilities, special lockers in the restrooms, and special beach wheelchairs for sandy areas. These wheelchairs are neither for lending nor for renting - their only purpose is to move our guests from one place to another on sandy areas. This service is free of cost and can be requested as many times as needed. The wheelchairs are available on a first-come-first-serve basis. 

Yes, we offer life vests for all of our customers. They are available in several sizes. The use of a life vest is mandatory for some activities and attractions.

WaveRunners are not available with any package. However, you can rent your own for an additional fee. Enjoy some high-octane excitement as the sun and sea breeze make every moment more memorable. WaveRunners are available on a first-come-first-serve basis.