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Collecting Information

In order to provide you with our services, we may collect voluntarily submitted personal information about you from our telephone conversations, emails, and any other written and verbal communications. We may keep a record of your name, address, email address, telephone number and credit card details, we may also record details of any disability or health needs reported at the time of booking one of our excursions in order to ensure your safety.
 

Using This Information

We require this information in order to understand your needs and provide you with a better service, in particular for the following reasons:
  • Products and services improvement
  • Website customizing according to your needs and interests
  • Costumer Service
  • Internal record keeping
  • To safely and efficiently process your transactions
  • Marketing purposes such as offers, promotions or any other information we consider you may find interesting to receive in your e-mail
 

Cookies

Cookies are basically tracking technology which some sites use in order to understand how visitors interact with it, obtaining information such as browser type and operating system, helping the site customization for them. This information will provide us important information regarding your interests and preferences, which enable us to constantly improve our services and enhance your visitor experience. Most browsers automatically accept cookies, but you can usually change your browser to prevent cookies being stored.

Security

We take the security of your personal information very seriously and we are committed to ensure that is kept always safe. We exercise great care in providing secure transmission of your financial information from your computer to our servers by using encryption technology among suitable physical, electronic and managerial procedures in order to prevent unauthorized access or disclosure to any information collected online.
 

Children's Security

Protecting children´s privacy is very important for us. Playa Mia does not direct its website to children, we market our family related tours and services for purchase by adults that is why we require registered users of the site to be at least 18 years old. By using our website, you are representing that you are at least 18 years old.
 

Agreeing

By using our website, you consent to the collection and use of this information by www.playamia.com. If we decide to change our privacy policy, we will post any changes on this page, so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it. We encourage you to review this Privacy Policy from time to time so you will know if the Privacy Policy has been changed or updated.

Terms And Conditions

We kindly invite you to visit our Terms and Conditions in order to establish the limitation, disclaimers, use of liability related to the use of our website.
 

Contact Us

If you would like any further information or have any comments about our privacy policy or any other aspect of our service, please contact us by any of the methods shown below:

Playa Mia Grand Beach Park Privacy Policy

Our Core Beliefs Regarding User Privacy And Data Protection

  • User privacy and data protection are human rights
  • We have a duty of care to the people within our data
  • Data is a liability, it should only be collected and processed when absolutely necessary
  • We loathe spam as much as you do!
  • We will never sell, rent or otherwise distribute or make public your personal information

Relevant Legislation

Along with our business and internal computer systems, this website is designed to comply with the following national and international legislation with regards to data protection and user privacy:

Personal Information That This Website Collects And Why We Collect It

This website collects and uses personal information for the following reasons:

Site visitation tracking

Like most websites, this site uses Google Analytics (GA) to track user interaction. We use this data to determine the number of people using our site, to better understand how they find and use our web pages and to see their journey through the website.
Although GA records data such as your geographical location, device, internet browser and operating system, none of this information personally identifies you to us. GA also records your computer's IP address, which could be used to personally identify you, but Google does not grant us access to this. We consider Google to be a third party data processor (see section below).
GA makes use of cookies, details of which can be found on Google's developer guides. Our website uses the analytics.js implementation of GA. Disabling cookies on your internet browser will stop GA from tracking any part of your visit to pages within this website.
Disabling cookies on your internet browser will stop GA from tracking any part of your visit to pages within this website.
In addition to Google Analytics, this website may collect information (held in the public domain) attributed to the IP address of the computer or device that is being used to access it.

Blog

Should you choose to add a comment to any posts that we have published on blog sites, the name and email address you enter with your comment will be saved to this website's database, along with your computer's IP address and the time and date that you submitted the comment. This information is only used to identify you as a contributor to the comment section of the respective blog post and is not passed on to any of the third party data processors detailed below. Only your name and email address that you supplied will be shown on the public-facing website.
Your comments and it's associated personal data will remain on this site until we see fit to either
  • Remove the comment or
  • Remove the blog post. Should you wish to have the comment and it's associated personal data deleted, please email us here using the email address that you commented with.
If you are under 16 years of age you MUST obtain parental consent before posting a comment on our blog.
NOTE: You should avoid entering personally identifiable information to the actual comment field of any blog post comments that you submit on this website.

Contact forms and email links

Should you choose to contact us using the contact form on our Contact us page, none of the data that you supply will be stored by this website or passed to / be processed by any of the third party data processors defined in section below. Instead the data will be collated into an email and sent to us over the Simple Mail Transfer Protocol (SMTP). Our SMTP servers are protected by TLS (sometimes known as SSL) meaning that the email content is encrypted before being sent across the internet. The email content is then decrypted by our local computers and devices.

Email newsletter

If you choose to join our email newsletter, the email address that you submit to us will be forwarded to Benchmark who provide us with email marketing services. We consider Benchmark to be a third party data processor (see section below). The email address that you submit will not be stored within this website's own database or in any of our internal computer systems.
Your email address will remain within Benchmark's database for as long as we continue to use Benchmark's services for email marketing or until you specifically request removal from the list. You can do this by unsubscribing using the unsubscribe links contained in any email newsletters that we send you or by requesting removal via email. When requesting removal via email, please send your email to us using the email account that is subscribed to the mailing list.
If you are under 16 years of age you MUST obtain parental consent before joining email newsletter.

Third Party Data Processors

We use a number of third parties to process personal data on our behalf. These third parties have been carefully chosen and all of them comply with the legislation set out in section above.

Cookie Policy

This policy covers the use of cookies and other technologies. The types of cookies we use fall into 3 categories:
  • Essential cookies and similar technologies

    These are vital for the running of our services on our websites and apps. Without the use of these cookies parts of our websites would not function. For example, session cookies allows a navigation experience that is consistent and optimal to user's network speed and choice of device.
  • Analytics cookies and similar technologies

    These collect information about your use of our websites and apps, and enable us to improve the way it works. For example, analytics cookies show us which are the most frequently visited pages. They also help identify any difficulties you have accessing our services, so we can fix any problems. Additionally these cookies allow us to see overall patterns of usage at an aggregated level.
  • Tracking, advertising cookies and similar technologies

    We use these types of technologies to provide advertisements that are more relevant to your interests. This can be done by delivering online adverts based your previous web browsing activity. Cookies are placed on your browser which will remember the websites you have visited. Advertising based on what you have been looking at is then displayed to you when you visit websites who use the same advertising networks.
We may also use cookies and similar technologies to provide you with adverts based on your location, offers you click on, and other similar interactions with our websites and apps.

Data Breaches

We will report any unlawful data breach of this website's database or the database(s) of any of our third party data processors to any and all relevant persons and authorities within 72 hours of the breach if it is apparent that personal data stored in an identifiable manner has been stolen.

Changes To Our Privacy Policy

This privacy policy may change from time to time to conform with legislation and/or industry developments. We will not explicitly inform our clients or website users of these changes. Instead, we recommend that you check this page occasionally for any policy changes.
By entering a valid email address that you have access to, we will inform you any personal information we collect that is associated with that email address and how to manage it.
 
 
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